Goto Chockstone Home

  Guide
  Gallery
  Tech Tips
  Articles
  Reviews
  Dictionary
  Links
  Forum
  Search
  About

      Sponsored By
      ROCK
   HARDWARE

  Shop
Chockstone Photography
Australian Landscape Photography by Michael Boniwell
Australian Landscape Prints





Chockstone Forum - Gear Lust / Lost & Found

Rave About Your Rack Please do not post retail SPAM.

Topic Date User
Exped sleeping mats - awesome support! 10-May-2017 At 1:17:51 PM Dave_S
Message
Heh, heh. Support. Geddit?

Anyway, just wanted to plug Exped for their fantastic post-sale support. I'd been using one of their Downmats (a down-filled inflatable sleeping mat) for four and a half years now, and it's always been super comfortable, and extremely warm even when sleeping on snow. But, mine recently suffered a failure where one of the internal baffles released, resulting in a huge peak forming in the middle of the mat which would be at best uncomfortable to sleep on, and at worst would just roll you off the mat if you tried. Not expecting much, I checked the Exped website, just in case they'd be able to fix it, and discovered that they have a huge 5 year warranty on most of their products. So I contacted them, and after sending proof of the purchase and the failure, they immediately offered to replace it.

My replacement mat just arrived this morning. Great work, Exped!

There are 8 replies to this topic.

 

Home | Guide | Gallery | Tech Tips | Articles | Reviews | Dictionary | Forum | Links | About | Search
Chockstone Photography | Landscape Photography Australia | Australian Landscape Photography | Landscape Photos Australia

Please read the full disclaimer before using any information contained on these pages.



Australian Panoramic | Australian Coast | Australian Mountains | Australian Countryside | Australian Waterfalls | Australian Lakes | Australian Cities | Australian Macro | Australian Wildlife
Landscape Photo | Landscape Photography | Landscape Photography Australia | Fine Art Photography | Wilderness Photography | Nature Photo | Australian Landscape Photo | Stock Photography Australia | Landscape Photos | Panoramic Photos | Panoramic Photography Australia | Australian Landscape Photography | High Country Mountain Huts | Mothers Day Gifts | Gifts for Mothers Day | Mothers Day Gift Ideas | Ideas for Mothers Day | Wedding Gift Ideas | Christmas Gift Ideas | Fathers Day Gifts | Gifts for Fathers Day | Fathers Day Gift Ideas | Ideas for Fathers Day | Landscape Prints | Landscape Poster | Limited Edition Prints | Panoramic Photo | Buy Posters | Poster Prints