Rave About Your Rack Please do not post retail SPAM.

Topic	Date	User
	4-Dec-2009 At 7:06:43 PM	onsight
Message
You should definitely take it back to the place you purchased it from, that's who your dealings are with. If it's obvious it's a new rope then there is a good chance they will exchange it. It's then for them to sort it out with the distributor/importer/manufacturer. Without seeing it I'd suspect it's unlikely strength is compromised but it's going to be a pain to use/handle and probably won't wear evenly. I've seen some for the best brands on occasion have sheaths that are too loose or twisted. It obviously doesn't sound "right" though. So, without knowing the full story, I don't think you'd have too much trouble exchanging it.

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