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General Climbing Discussion

Topic Date User

Should GriGris be alllowed in climbing gyms 15-Feb-2011 At 11:19:30 AM garbie

Message

On 15/02/2011 Sonic wrote:
>On 12/02/2011 yosemite05 wrote:
>>Staff should be more vigilant on the floor, spend more time on the floor
>>and not on mobile phones/computer checking facebook. Be more pro active
>>and shouldnt be talking to the belayer about the redpoint they did outdoors.
>>Maybe this should be monitored also by management.
>
>Thats sounds like a shot at our staff. Seeming you are a SICG regular,
>Brendan, I find that comment a little offensive to be aired on a forum
>such as this as we are not all like that. I like chatting to our clientel,
>and I'm sure they like it too as opposed to only conversing with us when
>we have to pick up their bad belay technique.
>
>>If a staff member isnt proficient with all belay devices at a lead climbing
>>gym then they shouldnt be on the floor.
>
>So when a less experinced staff member is on duty, there should be no
>floor patrol because they don't know the intricacies of how to use a edelrid
>zap-o-mat or trango cynch or CT click up? Or are you one the people who
>doesn't like being told off by someone you think is less experienced than
>you?

I think you will always get customers who are more expert at particular devices than the staff - the staff will be regular users of only one or two devices, like everyone else, especially if the customer uses something a bit unusual like a zap-o-mat.

We'd like climbers to put themselves in to the staff's shoes: if there's an "incident" on their shift, they will obviously be asked some questions. So don't be upset if they "talk belay technique" with you, they're only doing their job.

Our staff are focusing on what they can monitor most easily - keeping the brake hand on the tail at all times no matter what device (all manufacturers recommend this) - its hard to get into too much trouble if you do. If you're climbing at St Peters or Villawood, thats what we want to see! Thanks in advance.