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General Climbing Discussion

Topic Date User

dodgy retailers 4-Sep-2009 At 3:36:16 PM Guniea Sauras Rex

Message

On 4/09/2009 yankinoz wrote:
> I too was
>given the same advice at ME when buying my last pair of shoes there. I
>disagreed and bought the size I wanted but don't think for a second the
>advice was 'wrong'.

Any advice given is wrong if the sales assistant fails to listen (actively listen) to the customer and understand their needs and wants and guides the customer to an appropriate purchase.

Tiny shoes suit some customers - not all customers. Similarly super stiff board lasted shoes do not suit all beginner climbers. However this is the approach and advice most shoe salesmen will give - regardless of the person in front of them.

I find this behaviour by climbing shoe salesmen quite bewildering. Most of them have gone to (or are at) university. They are educated! However it seems that as soon as the customer lets on that they are after climbing shoes, the blinkers come on and there are only the above two shoe options - super tight or super stiff.