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Topic Date User

THE OFFICIAL PISSED OFF THREAD! 7-Aug-2009 At 9:27:17 AM surfinclimb

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Backcountry gear.. Thats who I am PI$$ED OFF with.
I ordered my climbing gear (for work) over a month ago expecting it to be here in a week.
Mistake number 1. The gear was on back order for 10 days.
Mistake number 2 No one emailed me to tell me the gear was ready for shipping, so after 15 days I email them and ask some Qs.
The reply. Oh yeah its been waiting here for days we have been waiting for you to email us to tell us how to ship it.
Mistake number 3. It took them 2 days to send me my shipping options. Options, $US210 for 5-8 days delivery, US$275 for 2-3 days delivery.
Mistake number 3. I take the more expensive quicker option as its costing me money to hire the extra gear to do the job.
Mistake number 4. It takes them another 2 days to start shipping my gear out and I receive this email. You will have your gear in approx 8-10 days.

I am currently tracking my gear and if it aint in Melbourne by Saturday ready for me to pick up Monday Morning then things just might get a little ugly for a while.

Oh by the way F#CK YOU Backcountry gear.