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Chockstone Forum - General Discussion

General Climbing Discussion

Topic Date User
Gear from the States... 17-Oct-2008 At 2:41:03 PM kev
Message
>I know that Visa and Mastercard cover those circumstances in which payment
>has been made for goods not received/services not rendered.

I went through the same process a while ago when some cycling gear never arrived from the US. I notified the CC company, who sent me a form to fax back to them. They then reversed the transaction for me, but charged me a $50 fee for the process. Well worth it though, rather than losing AUD$2k...

It's a shame to hear about your bad experience. We've recently spent about $1k with Moosejaw and everything worked out well. They even sent the box by Priority Air and it arrived in 4 working days.

Hope it works out for you mate.

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