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Chockstone Forum - General Discussion

General Climbing Discussion

Topic Date User

Other Arapiles questions 22-Feb-2007 At 9:36:30 PM dave

Message

On 22/02/2007 andyR wrote:
>In Melbourne,
>for example, it's generally the smaller guys who offer better stock, actually
>know their product, don't stock just crap and take the time to deal with
>you. In my experience, the bigger the store, the worse the service and
>knowledge of the staff. In bigger stores you're just another no-one, in
>a smaller business you're somone who counts maybe just a little bit. Smaller
>stores don't have the economics of scale of the hyper-mart gear stores,
>so have to work harder for your custom.

But lets face it as the customer all you really want is the cheapest price. Who cares that staff in big stores dont have a clue about the gear, most of us know what we want to buy anyway, and if we dont well thats what chockstone is for! As for the pricing, Steve proves that small stores can beat anyone elses prices. Why other stores dont follow suit i dont know. I'm all for supporting small local buisness's but they need to have somthing going for them. cant comment on AMS having only been in a few times...