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Chockstone Forum - General Discussion

General Climbing Discussion

Topic Date User

dodgy retailers 9-Sep-2009 At 10:06:02 PM climbau

Message

Not making excuses, just providing info.
Distributors in Australia can have freight costs doubled when a manufacturer only ships half of the
stock ordered but still packs it into original qty containers. Distributors will often have to pay for stock
before it ships from overseas (in many cases at the time the order is placed a substantial deposit is
payed with the remainder payable when it is ready to be loaded on the ship/plane). Retailers will also
on occasion be asked to pay upfront deposits.
Distributors will also have to foot the bill for warranty replacements/repairs and "goodwill"
repairs/replacements until such time as the manufacturer decides that it will replace goods (distributor
pays freight) or credit the account.